Privacy Policy

Effective Date: 10/01/2024

1. Introduction

We at Ganda Solar Services value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, and products. By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: This may include your name, email address, phone number, mailing address, and payment details when you register or make a purchase.
Non-Personal Information: This includes data that cannot be used to personally identify you, such as browser type, device information, usage patterns, and anonymous analytics data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website and services.

3. How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Services: Personalize and optimize your experience, fulfill orders, and provide customer support.
Communication: Send you updates, newsletters, promotional offers, or respond to inquiries and feedback.
Analytics and Improvement: Analyze user behavior and trends to improve our website, services, and marketing efforts.
Security: Safeguard your account and personal data from unauthorized access or breaches.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

With Service Providers: We may share your data with trusted third-party vendors who help us operate the website and provide services, such as payment processors or marketing platforms.
For Legal Purposes: If required by law, or in good faith belief that such action is necessary to comply with legal processes, protect the rights, safety, and property of Ganda Solar Services or others, or respond to a governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Security

We take appropriate measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Access: Request a copy of the information we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your personal information in certain circumstances.
Opt-Out: Opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of these third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the policy. We encourage you to review this policy periodically for any updates.